Frictionless compliance
Robust AML and safer gaming solutions that protect your business without false positives
Risk management
Mind’s live data streams, real-time metrics, thresholds and risk-scoring mechanisms reliably flag customers for intervention without generating false positives.
The attributes of the customer, their transactions and Mind’s customer metric thresholds contribute to risk assessments that initiate workflows. These workflows will reflect your policies and procedures so you always respond consistently.
Each step of every process is fully audited so you can see the reasoning of our agents and how your team responded to the tasks issued to them.
Enhanced due diligence
Mind provides comprehensive EDD case management from trigger to completion. The triggering event or threshold initiates the workflow, and Mind’s agents orchestrate the process.
Mind’s agents help your team perform every step of the EDD process. Mind will issue tasks to your team, provide clear dashboards showing the current status of active cases and automate evidence collection and auditing. The agents are fully transparent, providing detailed reasoning and evidence for every decision.
Mind will evaluate AML/CTF risk based on factors such as the customer’s transactions, KYC level, PEP status and nationality.
Depending on your policies and instructions, Mind will acquire data from external data platforms, open source intelligence and documents provided by the customer via your mobile app. Intelligent agents will evaluate the information in accordance with your policies and trigger additional steps and present it in a way that is easy to review.
Safer gaming
Mind provides powerful tools to help you protect your players and future-proof against new regulations.
Customers can set limits on their buy-in, loss and visits which will be enforced in real time or initiate a short-term pause to prevent further play during the current day.
Risk scoring mechanisms help you quantify early indicators of problem gambling and exclude high-risk customers from marketing and trigger interventions.
Your policies can trigger automated actions such as suggesting a break or self-restriction, initiating staff interventions or signposting the customer to available safer gaming services.
The triggers are based on Mind's live data streams, so as soon as behaviour patterns change a a responsible gaming case will be opened. Dashboards will clearly display the active cases and tasks to ensure your team are adhering to your procedures. A comprehensive audit shows every action taken by Mind’s agents and your team.