Mind Portal

Maintain a meaningful connection
with your players, wherever they are

Meaningful connection
The Mind Portal suite includes mobile app templates, a content management studio and an integration layer that connects every part of the system.
We will help you maintain a meaningful connection with your players, wherever they are.
Fastest route to your own app
We will provide your own mobile app which is distributed to your players via the Google Play Store and Apple App Store or delivered as a web app.
If you prefer to manage your own app, you can easily connect your it directly to our integration layer.
Direct messaging and offers
Customers who install the app take a marketing channel everywhere they go.  Push notifications provide high-visibility messages and drive app engagement.
You can deliver personalized messages and targeted offers and rewards and deep link the player directly to the relevant app feature.

The best player experience

The Mind Portal apps offer the best in-venue experience providing gaming, loyalty, entertainment and bonusing in a familiar and discrete way.  

The Portal offers a smart, modern alternative to traditional carded solutions, and users are more valuable because you maintain the connection when they are not in the property.

Build a meaningful
connection

Balances
Portal users can use their phone to transfer funds to machines and tables, process payments and initiate cage transactions.
Points Wallet screen redeeming points to a cash account
Loyalty Status
Status points allow players to progress through the tiers, and the Portal shows the current status and steps to the next level.
Points Wallet screen redeeming points to a cash account
Communication
Mind’s marketing and rewards engines power targeted, personalized comms, and the Portal is the perfect channel.
Points Wallet screen redeeming points to a cash account
Offers
Mind Campaigns powers targeted, personalized offers which are delivered by push notification wherever the player is.
Points Wallet screen redeeming points to a cash account
Bonus Games
Bonus games and loot boxes are a fun, interactive way to deliver offers and incentives to your players.
Points Wallet screen redeeming points to a cash account
Multiplayer Games
Our multiplayer games offer the most fun and help you build a dynamic social environment in your properties.
Points Wallet screen redeeming points to a cash account
Prize Draws
The Portal promotes upcoming draws and allows players to see their entries and tickets.
Points Wallet screen redeeming points to a cash account
News and Events
The Portal connects your players to your business. You can promote news and events from our content platform.
Points Wallet screen redeeming points to a cash account
Information Services
The Mind Portal provides a channel for you to explain how to play different games to reduce new players' intimidation.
Points Wallet screen redeeming points to a cash account
Onboarding
The Portal provides the quickest, friction-free approach to capture accurate marketing details and process KYC checks.
Points Wallet screen redeeming points to a cash account
Efficient Interactions
Players can identify themselves and request transactions by presenting QR codes on their phone.
Points Wallet screen redeeming points to a cash account
Machine Gaming
The Portal offers the best gaming experience for your slots players with fast, efficient access to all information and tools.
Points Wallet screen redeeming points to a cash account
Table Gaming
The Portal offers the best gaming experience for your table players enabling drop and bonusing.
Points Wallet screen redeeming points to a cash account

Always-on communication channel

Our flexible app framework helps us provide a wide range of functionality and deliver it in the way that works best for your brand and your players.

A library of components and templates enable you to control the branding, design, colours and layouts.

Portal content is managed through the system so you can easily keep your customers updated with the latest news, products, events and promotions in all relevant languages.

You can provide your customers with information about the property and the games.

You can also promote news and events and enable customers to order products such as food and drink via the app.

Questions?

We’re glad you asked.

Do I need to expose my customer data to the internet?

Your customer database remains protected behind our secure application layer. The mobile app communicates only with authenticated APIs that expose the specific information and functionality required by the app. The database itself is never directly accessible from the internet or from the customer's device.

The app only receives the information required for the app experience and only ever provides data which relates to the authenticated player, who has associated their device to their account with a member of your team and signed in with biometrics or passocde.

Connecting a system to the internet always introduces an additional attack surface. Mind Portal addresses this by ensuring that the internet-facing component is the API, not the database. The database remains isolated from the public internet, and the API exposes only authenticated and authorised business functions. This limits both what an attacker can access and the potential impact if an individual component is compromised.

Why is the Mind Portal better than the mobile apps offered by other suppliers of casino management system suppliers and third parties?

The real strength is that Mind was built with a mobile-first strategy. The Portal experience was at the core of our thinking when Mind's architecture was designed and every feature was built. This is very different to bolting a mobile app on to a traditional casino system with its legacy architecture and approaches. We have built on this platform to provide content and experiences that other providers cannot keep pace with.

Make Mind the brain behind your business

Increase revenue, manage risk and drive efficiency